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Return and Exchange Policy
You have 28 days to decide if the item is right for you.
81stgeneration guarantees to refund any item(s), provided that they have been kept in reasonable condition prior to their return. This means the item(s) cannot be damaged, soiled, washed, altered or worn.
All our packages contain a return address on the delivery/invoice note, please use the relevant address to return the item.
Please include the following information when returning an item(s):
a) your order number
b) If you would like an exchange or a refund
c) If you would like an exchange please clearly state which item/s (including size/colour etc) you'd like in return.
The balance will be refunded within 7 days from the day we receive the item(s).
Your refund will be payable with the same payment method you chose for purchase.
If you have paid by credit or debit card, we will refund the balance to the card originally used.
If exchanging for a similar garment in a different size or colour, no additional delivery charge will be added for the replacement item, although the customer is responsable for the return postage cost..
Make sure that the item(s) is in its original condition. Read the delivery note that comes with your package for more information.